Legal

Terms & Conditions

Last updated: 7 September 2026

Welcome to ZSite. These terms explain how our online store builder works: the plans, what you pay, and the simple rules for using the service. By creating a store with ZSite, you agree to the terms below.

1 Plans & Pricing

ZSite is offered on the following plans. All prices are in Indian Rupees (₹) and exclusive of GST. GST is charged in addition to the plan price at the applicable rate.

Standard
₹199 / month

Billed ₹1,194 every 6 months

  • Up to 100 products listing
  • Admin panel
  • WhatsApp ordering
  • UPI QR / COD
  • Mobile-responsive store
  • WhatsApp support
Growth
₹499 / month

Billed quarterly

  • Everything in Standard
  • Up to 200 products listing
  • Payment gateway: UPI, Cards & COD
  • Priority support
Pro +
₹1,599 / month

Billed quarterly

  • Everything in Pro
  • Up to 1000 products listing
  • Priority support

The following are sold separately from the plans above.

Android app
Pro ++
₹1,499 / month

Billed quarterly

  • Branded Android app on Google Play
  • Up to 750 products listing
  • Push notifications to your customers
Add-on
Marketing Plan
₹1,000 / month

Billed monthly

  • Your own WhatsApp Business API integration
  • Business promotion by templates & chatbot integration

All plans include free onboarding & store setup, free hosting and free SSL, with no setup fees and no transaction fees.

Plan features and prices may be updated from time to time. Any change in price will not affect an active billing cycle you have already paid for; it applies from your next renewal.

2 Billing & Renewal

Plans renew at the end of each billing period: every 6 months on the Standard plan, and every 3 months on the Growth, Pro and Pro + plans and on the Pro ++ Android app plan, and monthly on the Marketing add-on. You may cancel anytime. Your store stays active until the end of the period you've paid for.

3 Grace Period

If a payment isn't made on time, your store stays live for an extra 3 days as a grace period. If payment is still not received after the grace period, the store may be suspended until the dues are cleared.

Suspended stores are not deleted immediately. Reach out and we'll help you restore your store once payment is settled.

4 Your Store & Content

5 Custom Domains

The Pro plan and above support connecting your own custom domain. You are responsible for purchasing and renewing the domain with your domain registrar; ZSite helps you point it to your store.

6 Payments & Refunds

Subscription fees are charged in advance for the chosen period. As the service is delivered continuously, fees already paid are generally non-refundable, except where required by law. If you believe you were charged in error, contact us and we'll look into it fairly.

7 Service & Support

We work hard to keep ZSite available and reliable, but the service is provided on an "as is" basis. We may occasionally need to perform maintenance or updates. Support is provided over WhatsApp and email; the Growth plan and above receive priority support.

8 Changes to These Terms

We may update these terms as the product evolves. The latest version will always be available at this page. Continued use of ZSite after an update means you accept the revised terms.

9 Contact Us

Questions about these terms or your plan? We're happy to help.