Legal

Terms & Conditions

Last updated: 1 June 2026

Welcome to Zsite. These terms explain how our online store builder works — the plans, what you pay, and the simple rules for using the service. By creating a store with Zsite, you agree to the terms below.

1 Plans & Pricing

Zsite is offered on the following plans. All prices are in Indian Rupees (₹) and inclusive of applicable taxes unless stated otherwise.

Basic
₹399 / month

Billed monthly

  • Unlimited products
  • Admin panel
  • WhatsApp integration
  • All payment options (UPI, Cards, COD)
  • Mobile-responsive store
  • WhatsApp support
Lifetime
₹5,999 once

Pay once, own it forever

  • Everything in Pro
  • No monthly fees — ever
  • Custom domain 🌐
  • Priority support
  • Lifetime updates

Plan features and prices may be updated from time to time. Any change in price will not affect an active billing cycle you have already paid for; it applies from your next renewal. Lifetime plan holders keep their plan at no recurring cost.

2 Billing & Renewal

Monthly plans renew at the end of each billing period. You may cancel anytime — your store stays active until the end of the period you've paid for.

The Lifetime plan is a one-time payment with no recurring charges.

3 Grace Period

If a monthly payment isn't made on time, your store stays live for an extra 3 days as a grace period. If payment is still not received after the grace period, the store may be suspended until the dues are cleared.

Suspended stores are not deleted immediately — reach out and we'll help you restore your store once payment is settled.

4 Your Store & Content

5 Custom Domains

Pro and Lifetime plans support connecting your own custom domain. You are responsible for purchasing and renewing the domain with your domain registrar; Zsite helps you point it to your store.

6 Payments & Refunds

Subscription fees are charged in advance for the chosen period. As the service is delivered continuously, fees already paid are generally non-refundable, except where required by law. If you believe you were charged in error, contact us and we'll look into it fairly.

7 Service & Support

We work hard to keep Zsite available and reliable, but the service is provided on an "as is" basis. We may occasionally need to perform maintenance or updates. Support is provided over WhatsApp and email; Pro and Lifetime plans receive priority support.

8 Changes to These Terms

We may update these terms as the product evolves. The latest version will always be available at this page. Continued use of Zsite after an update means you accept the revised terms.

9 Contact Us

Questions about these terms or your plan? We're happy to help.